Terms of Use
Please read these Terms of Use carefully before using our website or engaging our services. By accessing this website or submitting an enquiry, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
14 April 2026
01
About us and these terms
We are a property management company that partners with homeowners to manage residential properties as short-stay rentals. We list and manage properties on platforms including Airbnb, Booking.com, and Trip.com, and promote available rooms to prospective guests.
These Terms of Use govern your access to and use of our website and any services we offer. They apply to property owners, prospective clients, guests, and any other visitors to our website.
02
Use of our website
You may use our website for lawful purposes only. You agree not to:
- check
Use the website in any way that violates applicable local, national, or international laws
- check
Transmit any unsolicited or unauthorised advertising or promotional material
- check
Attempt to gain unauthorised access to any part of the website or its related systems
- check
Use automated tools to scrape, copy, or extract content from the website without our written consent
- check
Post or transmit any content that is harmful, offensive, misleading, or defamatory
Note
We reserve the right to restrict or terminate access to our website at our discretion, without notice, if we believe these terms have been violated.
03
Property management services
For property owners
If you engage us to manage your property, the specific terms and conditions of that arrangement — including fees, obligations, and duration — will be set out in a separate property management agreement signed between us. These Terms of Use apply in addition to that agreement.
- check
You are the legal owner of the property or have authority to enter into a management arrangement
- check
The property complies with all applicable local laws, regulations, and any homeowner association rules
- check
You will keep us informed of any changes to the property or its legal status
Our obligations
We will use reasonable skill and care in managing your property. However, we do not guarantee specific income levels, occupancy rates, or guest reviews, as these depend on market conditions and factors outside our control.
04
Short-stay rental bookings
Rooms and properties we manage are listed for short-stay rental on Airbnb, Booking.com, and Trip.com. All bookings for guest stays are made through these third-party platforms and are subject to their respective terms, policies, and cancellation rules.
We are not a party to the booking contract between the guest and the platform. Disputes relating to bookings, payments, or cancellations should be directed to the relevant booking platform in the first instance.
05
Enquiries and communications
When you submit an enquiry through our website, you agree to provide accurate and complete information. We will use your contact details solely to respond to your enquiry and, where applicable, to provide our services.
Submitting an enquiry does not create a binding contract between you and us. A formal agreement is only formed when a written management agreement has been signed by both parties.
06
Intellectual property
All content on this website — including text, images, logos, graphics, and layout — is owned by us or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission, except for personal, non-commercial use.
If you submit any content to us (such as property photos or descriptions), you grant us a non-exclusive licence to use that content for the purpose of marketing and managing your property on relevant platforms.
07
Disclaimers and limitation of liability
Our website and its content are provided on an 'as is' basis. While we strive to keep information accurate and up to date, we make no representations or warranties — express or implied — about the completeness, accuracy, or suitability of the content for any particular purpose.
- check
Any indirect, incidental, or consequential loss arising from the use of our website or services
- check
Loss of income, revenue, or profits related to your property
- check
Damage, theft, or loss at your property that is beyond our reasonable control
- check
The conduct of guests booked through third-party platforms
Note
Nothing in these terms limits liability for fraud, gross negligence, or any matter that cannot be excluded under applicable law.
08
Third-party platforms
We work with third-party platforms — including Airbnb, Booking.com, and Trip.com — to list and manage properties. These platforms operate independently and under their own terms of service. We have no control over their policies, availability, or decisions regarding listings.
Links to third-party websites on our site are provided for convenience only. We are not responsible for the content or practices of those websites and do not endorse them.
09
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.
10
Changes to these terms
We may update these Terms of Use from time to time. Any changes will be posted on this page with a revised 'Last updated' date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
11
Governing law
These terms are governed by the laws of Malaysia. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Malaysia.
12
Contact us
If you have any questions about these Terms of Use, please contact us: