INFORMATION ARCHITECTURE

Privacy Commitment.

Your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights in relation to it. By using our website or services, you agree to the practices described below.

LAST UPDATED

14 April 2026

01

Who we are

We are a property management company that helps homeowners list and manage their properties as short-stay accommodations on platforms including Airbnb, Booking.com, and Trip.com. We also operate and market these managed properties to guests seeking short-term stays.

References to 'we', 'us', or 'our' in this policy refer to our company. References to 'you' refer to anyone who visits our website, submits an enquiry as a property owner, or communicates with us as a prospective or current guest.

02

Information we collect

Information you provide to us

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    Name, email address, and phone number when you submit an enquiry

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    Property details such as address, type, and number of rooms

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    Any additional information you include in your messages to us

Information collected automatically

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    Device and browser type, IP address, and operating system

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    Pages visited, time spent on the site, and links clicked

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    Referring website or source

Note

We do not collect sensitive personal data such as financial account details, identification documents, or health information through this website.

03

How we use your information

We use the information we collect to:

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    Respond to your enquiries and provide our property management services

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    Contact you about your property or booking-related matters

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    Improve our website and understand how visitors use it

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    Send you relevant updates or promotional content, where you have consented

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    Comply with legal and regulatory obligations

Note

We will not use your information for any purpose that is incompatible with the reason it was originally collected.

04

How we share your information

We do not sell your personal information. We may share it with:

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    Our trusted service providers (e.g. website hosting, email, analytics) who process data on our behalf under strict data protection terms

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    Booking platforms such as Airbnb, Booking.com, and Trip.com, where necessary to manage your property or booking

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    Legal or regulatory authorities where required by law

Note

Any third parties we engage are required to handle your data securely and in accordance with applicable laws.

05

How long we keep your data

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is typically held for up to two years. You may request deletion of your data at any time by contacting us.

06

Cookies and tracking

Our website may use cookies and similar technologies to improve your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

We use analytics tools (such as Google Analytics) to understand how our website is used. This data is aggregated and does not personally identify you.

07

Your rights

Depending on your location, you may have the right to:

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    Access the personal information we hold about you

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    Request correction of inaccurate information

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    Request deletion of your personal data

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    Object to or restrict how we process your data

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    Withdraw consent at any time where processing is based on consent

Note

To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond within a reasonable timeframe.

08

Data security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

09

Third-party platforms

Our website may contain links to third-party platforms including Airbnb, Booking.com, and Trip.com. These platforms operate under their own privacy policies. We encourage you to review their policies before providing any personal information on those sites. We are not responsible for the privacy practices of external platforms.

10

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11

Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: