Question 1

What does your property management service include?

Accepted Answer

Our service covers everything needed to run a successful short-stay rental — listing your property on Airbnb, Booking.com, and Trip.com, handling all guest communications, coordinating check-in and check-out, arranging cleaning and maintenance, and providing regular performance reports.

Question 2

How do I get started with listing my property?

Accepted Answer

Simply contact us via WhatsApp or email at mchomemanagement@gmail.com and our team will guide you through the onboarding process, including property inspection, setup, and listing.

Question 3

Will my property be rented out all the time?

Accepted Answer

We use dynamic pricing and multi-platform optimization to maximize your occupancy rate. While we cannot guarantee 100% occupancy, our marketing strategies are designed to keep your property booked as consistently as possible.

Question 4

Where can I book a room managed by MC Home?

Accepted Answer

All our managed rooms and properties are listed on Airbnb, Booking.com, and Trip.com. Search for the property name or browse by location on any of these platforms to find availability and make a booking.

Question 5

How do I check in?

Accepted Answer

We offer self check-in with seamless instructions provided before your arrival. Our 24/7 concierge team is also available to assist you at any time during your stay.

Question 6

What is included in my stay?

Accepted Answer

Your stay includes fully furnished rooms with hotel-grade bedding, high-speed WiFi, air conditioning, kitchen facilities, access to the rooftop pool, gym, and 24/7 concierge support.

Question 7

What is George Town and why should I visit?

Accepted Answer

George Town is Penang's capital city and a UNESCO World Heritage Site, celebrated for its well-preserved colonial architecture, vibrant street art, and rich multicultural heritage. It is also widely regarded as the food capital of Malaysia — don't miss Penang Laksa, Char Kuey Teow, and Nasi Kandar.

Question 8

What is Kek Lok Si Temple?

Accepted Answer

Kek Lok Si is one of the largest Buddhist temples in Southeast Asia, located in Air Itam, Penang. It features stunning pagodas, a giant bronze Goddess of Mercy statue, and beautiful gardens — a must-visit cultural landmark about 15 minutes from 22 Macalisterz.

Question 9

What is Batu Ferringhi known for?

Accepted Answer

Batu Ferringhi is Penang's most famous beach, known for its sandy shores, water sports, and vibrant night market. It's about 30 minutes from 22 Macalisterz and is a popular destination for both locals and tourists.

Guided Excellence.

For property owners

For guests booking a room

Penang Attractions